Sustainability Report 2019

GRI Index
 

This 2019 Sustainability Report is GRI referenced. In this table you will find references to specific sections in all 2019 Kuehne + Nagel reports, with the corresponding links and also the connection with UN Sustainable Development Goals (SDG’s). This report has not been externally assured. However, we are committed to continuously improving our sustainability reporting.

General Standard Disclosures

Profile Disclosure SDG goals Description Reference
Organisational Profile      
GRI 102–1   Name of the organisation Consolidated Financial Statements 2019 Report; Notes to the Consolidated Financial Statements (page 45)
GRI 102–2   Activities, brands, products, and services Services
GRI 102–3   Location of organisation’s headquarters Corporate Governance Report
GRI 102–4   Countries where the organisation operates Locations
GRI 102–5   Nature of ownership and legal form Annual Report 2019; Corporate Governance
GRI 102–6   Markets served Locations, Services
GRI 102–7   Scale of the reporting organisation by number of employees, operations, net sales, total capitalisation by debt and equity, and quantity of services provided Consolidated Financial Statements Report 2019, Status Report 2019
GRI 102–8 Goal 5, 8, 10 Information on employees and other workers Sustainability Report, Making the Difference
GRI 102–9 Goals 8, 9, 13, 17 Supply chain Sustainability Report 2019, Suppliers; Sustainability Report 2018, Evaluation process
GRI 102–10   Significant changes to the organisation and its supply chain Consolidated Financial Statements 2019 Report
GRI 102–11   Precautionary approach Annual Report 2019
GRI 102–12 Goals 8, 9, 16, 17 External initiatives Sustainability Report 2019, Stakeholder Engagement and Dialogue
GRI 102–13 Goals 8, 16, 17 Membership in associations Sustainability Report 2019, Stakeholder Engagement and Dialogue
Strategy      
GRI 102–14 Goals 8, 9, 13, 17 CEO’s Statement Sustainability Report 2019, Welcome Message
Ethics and Integrity      
GRI 102–16 Goals 16, 17 Company's values, principles, standards of behaviour Sustainability Report 2019, Code of Conduct and Policy Framework, Code of Conduct
Governance      
GRI 102–18   Governance structure Corporate Governance Report
GRI 102–30   Effectiveness of risk management processes Sustainability Report 2019, Risk Assessment
Stakeholder Engagement      
GRI 102–40 Goals 8, 16, 17 Stakeholder groups Sustainability Report 2019, Stakeholder Engagement and Dialogue
GRI 102–41 Goals 3, 8 Percentage of employees covered by collective bargaining agreements Sustainability Report 2019, Employee relations and human rights
GRI 102–42 Goals 8, 16, 17 Identification of stakeholders Sustainability Report 2019, Stakeholder Engagement and Dialogue
GRI 102–43 Goals 5, 8, 10 Approach to stakeholder engagement Sustainability Report 2019, Stakeholder Engagement and Dialogue
GRI 102–44 Goals 8, 9, 13, 17 Key topics and concerns raised through stakeholder engagement Sustainability Report 2019, Stakeholder Engagement and Dialogue
GRI 102–45   Process for defining report content Annual Report 2019
GRI 102–46   Process for defining report content The process for defining the report content was done in three stages. The first one was an internal assessment of the information available along with the corresponding sources. The second phase was the preparation of the data platform and collection of data. The last phase was the elaboration of the report, followed by a diligent internal review and approval process.
GRI 102–47 Goals 3, 5, 7, 8, 9, 12, 13, 17 Material aspects identified Sustainability Report 2019, Stakeholder Engagement and Dialogue , Sustainability Report 2019, Materiality Matrix and Sustainability Goals and Progress, Sustainability Report 2019, Ethics and Compliance Programme
GRI 102–48   Effect of any restatements of information provided in previous reports No restatements.
GRI 102–49   Changes from previous reports in the scope and aspect boundaries There are no changes.
Report Profile      
GRI 102–50   Reporting period The information provided is for the reporting period January 1, to December 31, 2019
GRI 102–51   Date of most recent previous report May 20, 2019
GRI 102–52   Reporting cycle Annually reported.
GRI 102–53   Contacts Juerg Meier (juerg.meier@kuehne-nagel.com), Edgar Uribe (edgar.uribe@kuehne-nagel.com), Danica Dimitrijevic (danica.dimitrijevic@kuehne-nagel.com) Kuehne + Nagel Management AG Dorfstrasse 50, PO Box 67, CH-8834 Schindellegi
GRI 102–54   Claims of reporting in accordance with the GRI Standards This report has been prepared in accordance with the GRI Standards: Core option
GRI 102–55   GRI Content Index This report is GRI 2018 referenced
GRI 102–56   External Assurance Policy There has been no external assurance for this report.

Specific Standard Disclosures

Profile Disclosure SDG goals Description Reference
Economic      
       
Disclosure of Management Approach      
GRI 103–1   Explanation of the material topic and its Boundary Sustainability Report 2019, Materiality Matrix and Sustainability Goals and Progress. No further information available.
GRI 103–2   The management approach and Its components Its components Sustainability Report 2019, Ethics and Compliance Programme
      Sustainability Report 2019, Making the Difference
      Sustainability Report 2019, Net Zero Carbon Programme
      Sustainability Report 2019, Occupational Health and Safety
      Sustainability Report 2019, Quality first
      Sustainability Report 2019, Security Moment
      Sustainability Report 2019, Dangerous Goods
      Sustainability Report 2019, Suppliers, Code of Conduct
GRI 103–3   Evaluation of the management approach Sustainability Report 2018, Ethics and Compliance
      Sustainability Report 2019, Making the Difference
      Sustainability Report 2019, Net Zero Carbon Programme
      Sustainability Report 2019, Occupational Health and Safety
      Sustainability Report 2019, Quality first
      Sustainability Report 2019, Security Moment
      Sustainability Report 2019, Dangerous Goods
      Sustainability Report 2019, Suppliers, Code of Conduct
Economic Performance      
GRI 201–1   Direct economic value generated and distributed Consolidated Financial Statements 2019 Report, Remuneration Report 2019
Anti-Corruption      
GRI 205–1   Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Kuehne + Nagel does not publicly release this information. Code of Conduct
GRI 205–2 Goals 4, 17 Communication and Training on anti-corruption policies and procedures Sustainability Report 2018, Ethics and Compliance Code of Conduct
GRI 205–3 Goal 16 Confirmed incidents of corruption and action taken Confidential Reporting and Allegation Management
Anti-competitive Behaviour      
GRI 206–1 Goals 16, 17 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes Annual Report 2019, Provisions note 1, Code of Conduct
Environmental      
       
Energy      
GRI 302–1 Goals 7, 12 Energy consumption within the organisation Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 302–3 Goals 7, 12 Energy intensity Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 302–5   Reductions in energy requirements of products and services This information is not publicly available. Code of Conduct
Water      
GRI 303–1 Goals 6, 12, 15 Interaction with water as a shared resource Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 303–2 Goals 6, 12 Management of water discharge – related impacts Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 303–4 Goals 6, 12 Water discharge Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
Emission      
GRI 305–1 Goals 3, 12, 13, 15 Direct Greenhouse Gas (GHG) Emissions (Scope 1) Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 305–2 Goals 3, 12, 13, 15 Energy Indirect Greenhouse Gas (GHG) Emissions (Scope 2) Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 305–4 Goals 3, 12, 13, 15 Greenhouse Gas (GHG) Emissions Intensity Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
Effluents and Waste      
GRI 306–2 Goals 12, 13, 15 Total Weight of Waste by Type and Disposal Method Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
GRI 306–3   Total number and volume of significant spills Sustainability Report 2019, Net Zero Carbon Programme, Code of Conduct
Compliance      
GRI 307-1   Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Kuehne + Nagel does not identify fines or any other form of sanction regarding non-compliance with environmental laws and environmental regulations during 2019.
Occupational Safety and Health      
GRI 403-1 Goals 3, 9 Occupational health and safety management system Sustainability Report 2019, Occupational Health and Safety, Code of Conduct
GRI 403-2 Goals 3, 9 Type of Injury and Rates of Injury, Occupational Diseases, Lost Days, and Absenteeism, and Total Number of Work-Related Fatalities, by Region and by Gender Sustainability Report 2019, Occupational Health and Safety, Code of Conduct
GRI 403-4 Goal 3 Worker participation, consultation, and communication on occupational health and safety Sustainability Report 2019, Occupational Health and Safety, Code of Conduct
GRI 403–5 Goal 3 Worker training on occupational health and safety Sustainability Report 2019, Occupational Health and Safety, Code of Conduct
GRI 403–7 Goals 3, 9 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Sustainability Report 2019, Occupational Health and Safety, Code of Conduct
Training and Education      
GRI 404–1 Goals 3, 4, 8 Average hours of training per year per employee by gender, and by employee category Sustainability Report 2019, Making the Difference, Code of Conduct
GRI 404–2 Goals 3, 4, 8, 17 Programs for upgrading employee skills and transition assistance programs Sustainability Report 2019, Making the Difference, Code of Conduct
Diversity and Equal Opportunity      
GRI 405–1 Goals 3, 5, 10 Composition of Governance Bodies and Breakdown of Employees Corporate Governance 2019 Report, Code of Conduct
Child Labour      
GRI 408–1 Goals 3, 8, 17 Operations and suppliers identified as having significant risk for incidents of child labour Code of Conduct, Supplier Code of Conduct
Forced or Compulsory Labour      
GRI 409–1 Goals 3, 8, 17 Operations and suppliers identified as having significant risk for forced or compulsory labour Code of Conduct, Supplier Code of Conduct
Supplier Human Rights Assessment      
GRI 414–1 Goals 3, 8, 17 Percentage of New Suppliers Screened Using Human Rights Criteria Code of Conduct, Supplier Code of Conduct
Public Policy      
GRI 415–1   Total value of political contributions by country and recipient/beneficiary Code of Conduct, Supplier Code of Conduct
Customer Privacy      
GRI 418–1 Goals 16, 17 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Kuehne + Nagel has not received any complaints about data breaches, leaks or any other data losses for 2019. Code of Conduct
Compliance      
GRI 419–1 Goals 16, 17 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations In case significant sanctions occur the information is released in Kuehne + Nagel's media statements. Annual Report 2019

Alignment of Kuehne+Nagel’s material issues and GRI

Very important issues to stakeholders, according to Kuehne" & Nagel’s materiality analysis Related GRI Disclosure Topics Reported in Kuehne + Nagel Sustainability Report 2018
Management    
Data Privacy and Security 418–1: Customer Privacy Code of Conduct, Information Security and Data Protection, Security moment
Responsible Communication 417: Marketing and Labeling Customer experience gathering 2019, , Quality first, Dangerous Goods
  102–43: Approach to stakeholder engagement Stakeholder Engagement and Dialogue
Supply Chain    
Customer Relations and Satisfaction 102–43 & 102–44: Customer Satisfaction Customers, Customer experience gathering 2019, Supplier Code of Conduct
Customer Privacy 418–1: Customer Privacy Information Security and Data Protection, Security moment
Product and Service Innovation 102–2: Product and Services Customers, Facility Management
  201–2: Direct economic value generated and distributed Consolidated Financial Statements 2019 report
Sustainable Supply Chain 416: Customer Health ans Safety Quality Services, Code of Conduct
  102–9: Supply Chain Suppliers, Code of Conduct
  308: Supplier Environment Assessment Sustainability Report 2018, Evaluation process, Code of Conduct
  414: Supplier Socail Assessment Sustainability Report 2018, Evaluation process, Code of Conduct
Supplier diversity/engagement 102–9: Supply Chain Suppliers, Code of Conduct
Employees    
Fair Treatment of Workers 102–8: Information on Employees Making the Difference, Code of Conduct
  102–41: Collective Barg. Agreement Employee relations and human rights
  202: Entry Level Wage Kuehne+Nagel does not publicly release information Code of Conduct
  401: Employment Recruiting, Code of Conduct
  404: Training and Education Continuous learning and knowledge, Training, Code of Conduct
  409–1: Forced or Compulsory Labour Code of Conduct
Employee Development 404-1, 404-2, 404-3: Training and Education Continuous learning and knowledge, Employee Development, Training, Code of Conduct
Occupational Health and Safety 403: Occupational Health and Safety Occupational Health and Safety, Code of Conduct
Labour Standards 402: Labour relations Employee Relations and Human Rights, Code of Conduct
Diversity and equal opportunities 405-1: Diversity and Equal Opportunities Employee Relations and Human Rights, Code of Conduct
Environment    
Management of Dangerous Goods 403: Occupational Health and Safety Dangerous Goods, Code of Conduct
Efficient Use of Resources 103–2: Management Approach Environmental Management System
Governance    
Ethics and Governance 102–18: Governance structure Compliance Governance, Code of Conduct, Ethics and Compliance Programme
Transparency, Disclosure, Reporting 419–1: Socioeconomic Compliance Occupational Health and Safety In case significant sanctions occur the information is released in Kuehne+Nagel‘s media statements Code of Conduct

In case significant sanctions occur the information is released in Kuehne+Nagel's media statements